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FAQ

Do I get all source files upon project completion?

Yes. All of the source files will be provided to you after final payment has been received.

Where can I see my website while it’s being developed?

We will provide you with a staging environment to look at your website as it’s being constructed. This will also provide you the opportunity to engage with your account representative to suggest changes and discuss progress.

Do you design custom applications?

Yes. We design custom web, client, and server applications. Contact us to today to discuss your needs.

What languages do you use for programming?

We are very skilled in developing web-based and stand-alone applications in a variety of languages including .php, .asp, .asp.net, .pl, and C++. We are also experienced with a variety of databases (i.e., MySQL, MSSQL) and the latest in RIA (Rich Internet Application) technologies including AJAX and Adobe Flex.

Are the websites and web-applications you build standards compliant?

Unless requested specifically by a customer, our applications are built using the latest in web standards (i.e., XHTML 1.0, CSS 2.0, Javascript, PHP 5.0, MySQL) and can be deployed on a variety of web servers including IIS and Apache.

How much interaction do I have with you during the design of my site, content, or logo?

We strive to ensure that you are involved as much as you want to be. Whether by phone, Instant Message, email, or other means, we ensure that all channels remain open so that you have an active role in completing your projects.

Can I pay when everything is done?

Our payment terms are different for each type of service but in most cases we require money at the beginning of the project, in the middle, and the bulk at the end. Final files are also not provided until payment has been completed. For more questions, contact one of our sales representatives.

My website is very top secret. Will you sign a non-disclosure before working on it?

No. It is not our policy to divulge information about our projects to other clients. As such, we do not want to encumber ourselves with legal contracts that may cause issues in the future.

I don’t want you working on sites that are competitive to mine. Can you sign a non-compete?

No. It is not our policy to divulge information about our projects to other clients. In addition, as a development shop, work that we do on one project becomes part of our knowledge base. The price of providing development services to you may be reduced because we can accomplish the project quicker by reusing code from other projects. Signing such an agreement would deny our customers, including you, the benefit of those efficiencies.

Do I own the code when you develop an application for me?

Yes. You have worldwide rights to do whatever you wish with the code. But so do we. Although we will not create a competitive offering based on an application we have built for a customer, part of the efficiencies of our development model involve reusing code elements to rapidly-develop applications and websites. There is a good chance that the code you own (as part of the project) has elements from other projects in it.

 
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